Privacy Policy

Information we collect

When you create an account, we collect your email address, password, and any first and last name you provide. Passwords are stored using Django’s password-hashing mechanism, not as readable plain text.

For a Premium purchase, we collect the billing name, phone number, and billing address you submit. We also keep order and payment identifiers, plan and amount details, payment status, and relevant dates so we can provide access, support purchases, and maintain transaction records.

Our website and API use session and CSRF cookies for authentication and security. Our hosting and API infrastructure may also process technical request information, such as IP address, browser details, and request time, to deliver and protect the service.

When you use analysis tools, information you submit such as symbols, expiries, or date and interval selections is processed to return the requested market analysis.

How we use information

We use account information to create and secure accounts, authenticate users, activate accounts by email, maintain profiles, and provide the requested analysis features.

We use billing and transaction information to create and verify orders, grant Premium access, provide invoices and support, detect payment issues, and maintain business and financial records.

We may use technical information to operate, troubleshoot, prevent abuse of, and improve the reliability of the website and API.

Service providers and sharing

We share information with providers that help us operate the service. Razorpay processes payments; our application stores billing details and transaction records but does not ask for or store your full card number in its own billing form or order record.

We use SendPulse to send account-activation emails. With your consent, Google advertising code may be loaded to display ads for visitors who are not identified as Premium users. Google may collect information through cookies or similar technologies under its own privacy terms.

We may disclose information when required by law or when reasonably necessary to protect users, the service, or our legal rights. We do not disclose personal information to unrelated parties except as described in this policy or as otherwise permitted by law.

Cookies and advertising

Session cookies support sign-in, and CSRF cookies help protect requests that change account or payment data. Blocking these cookies may prevent some features from working.

Our cookie banner choice is stored in your browser’s local storage; it is not itself a cookie. Google advertising code is initialized only after you accept optional cookies. Google advertising services may then use cookies or similar technologies to deliver, measure, or personalize ads. You can manage cookies in your browser and review Google’s privacy and advertising settings for additional controls.

Payments

Payments are completed through Razorpay checkout. Razorpay handles payment-method information under its own terms and privacy practices. We receive payment and order confirmations needed to verify transactions and manage your plan.

Retention and security

We retain information for as long as needed to provide the service, administer accounts and purchases, resolve disputes, protect the service, and meet legal or accounting obligations. Specific retention periods for account, transaction, email, and technical records should be confirmed and published by the service operator.

We use safeguards intended to protect information, including password hashing and authenticated sessions. No website or transmission method can be guaranteed completely secure.

Your choices and requests

You can update your first and last name in account settings. Depending on your location and applicable law, you may also have rights to request access to, correction of, or deletion of personal information, or to object to or restrict certain processing. Contact us using the address below; we may need to verify your identity and retain some records where required by law.

Third-party services and international processing

Razorpay, SendPulse, Google, and infrastructure providers may process information under their own privacy policies and may process it in countries other than your own. The service operator should confirm the providers’ applicable terms, processing locations, and any additional safeguards before publication.

Policy details and contact

For privacy questions or requests, email support@tradeshifu.net. Before publishing this draft, confirm the legal name and address of the entity responsible for AutoTrader, the effective date, and the specific retention periods that apply.